Transforming HR: getting the timing right

The need to improve HR service delivery is a high priority for many organizations. Poor HR service delivery generates a lot of pain that can no longer be accepted: high costs, inefficient HR processes, bad employer reputation, etc. Delivering good HR services doesn't mean that your HR department will get the respect they deserve. It's much more complicated than that. Find out in the position paper, written by Steve Foster, Business Consulting Director in the UK.